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Designed For Use With
PANASONIC®
IP-PBX, Digital & Hybrid
Telephone Systems

ProSMDR is a browser based call accounting software that can collect data from a Key System, a PBX, IP PBX, or Voice over IP (VOIP) gateway generated by service activity on all or selected telephone extensions or devices. The system attaches costs and possibly revenues to that activity in addition to capturing fraudulent calls or unauthorized calls. All Panasonic PBX's have the capability of send calling activity information out of a serial or com port or via an Ethernet Port. The call accounting software system has a capturing module or a capturing hardware device that is then able to store the data and feed data to and from the rating engine where call reports can be produced. The voice related data collected usually includes calling party, date, time, duration, destination party and authorization or account code. This data is sometimes called Call Detail Recording (CDR) or Station Message Detail Recording (SMDR).

Professional services firms utilize call accounting software for account code or client based billing of their phone usage. Telecommunications professionals use call accounting to support enterprise voice quality of service analysis, to manage costs downward, to manage revenue and profit yield upward, for carrier invoice reconciliation and teleco negotiation, and for monitoring phone misuse and abuse.

ProSMDR can be used within inbound and outbound call centers to provide data from which to manage staff on-phone productivity and effectiveness.

Compatibility listed below

·  KX-TDA600

·  KX-TDA200/100/50

·  KX-TDE200,100

·  KX-TAW848

·  KX-TD500

·  KX-TD1232/816/308

·  KX-TA624/308


Features Include:

·  Flexible Report Creation

·  Detailed Call Data

·  Reverse Number Lookup

·  Export To PDF®

·  View Multiple Reports

·  Unlimited Web Users